Frequently Asked Questions
Is Hard-Co open to the public?
Yes; Hard-Co is open to both the public and contractors. Come in to see our wide variety of products and displays.
Can someone at Hard-Co help with the planning of my landscaping project?
Yes; visit Hard-Co's Thickson Road office with a drawing including measurements (heights, widths, lengths, etc.) and one of the knowledgeable sales staff will be happy to help calculate material quantities. You can also visit our calculations page for help.
Can I pick up material from your yard instead of having it delivered?
Yes, both the public and contractors may pick up from our yard during our regular business hours. If you want to pick up bulk materials (purchased by the yard or half yard) there are limitations to what we will load. We must be able to load your truck or trailer with our loader, from the top. Unfortunately, if your truck has a cap we will not be able to load you with bulk materials. We are also unable to load yards or half yards into cars, vans and suv's. Please note: Any trucks or trailers being loaded must be safe and meet MTO standards. Please bring a tarp to cover your load before leaving our yard.
Can I pick up small quantities from your yard?
Yes, Products can be purchased by the half yard, cubic yard, or in pre-bagged units. The product is already bagged and sealed for you! No shoveling required, they are ready for you to pick up at your convenience.
Does Hard-Co provide an installation service?
Hard-Co Sand and Gravel only supplies the materials necessary for your landscape project. If you need assistance with installation we can refer you to a reliable contractor.
Does Hard-Co provide a service for cutting and drilling interlock and stone?
Yes, we can both cut and drill holes into interlock and many natural stones. Please call our office for details and pricing.
Is Hard-Co open year-round?
Yes! In the winter months we sell salt to both contractors and the public. We sell a variety of winter products in both bulk and by the bag. During a winter storm we are open 24 hours! Call our Salt Hotline 905-655-9954.
Can you dump on my driveway?
Yes, we can. We can also simply dump on the apron of the drive if you prefer. Generally speaking, we pull on thousands of driveways per year with no complications. Rarely, a driveway has cracked. Our trucks weigh at least 10,000 pounds empty. Depending on what you are ordering, a fully loaded truck could weigh over 30,000 pounds. The construction of your drive is the main factor in determining if it can hold that kind of weight. We cannot be responsible for any driveway damage due to delivering material as instructed by you.
Can you dump where I want?
Yes and no. We try to dump your bulk material where you’d like it. However, we cannot pull off of a paved or gravel driveway onto your lawn. Our trucks are heavy and not designed to operate off-road. We also cannot dump on or drive over property that you do not own, i.e. city sidewalks, your neighbor’s driveway, without written permission from the owner of the property.
Can you deliver a pallet of stone and how do you do that?
Palletized stone is delivered on a flat bed trailer with a machine that is capable of moving and placing the stone where you would like to have it. This service is available for an additional charge above the normal delivery charge. Please ask for further details.
What if I want to purchase a pallet of stone and can't have you deliver it?
Palletized stone may be marked as sold and placed into a holding area within our yard for you to pick it up at your convenience. More than once our customers have placed small amounts of stone into their vehicles and hauled it home at their own pace. This may take several trips, but it may save you money in the long run.
Can I have two products delivered at the same time?
Yes; Hard-Co has a fleet of trucks that includes "split trucks". Split trucks can carry two different products for one delivery charge. If you are interested in purchasing interlock or large natural stone, Hard-Co has one yard "bulk bags" that can be delivered. This means you can get both interlock and bulk product delivered at the same time, which is another great way to save you money!
How much product can a Hard-Co truck carry?
Tri-axles can carry up to 25 cubic yards of soil/mulch or 18 cubic yards of aggregate in a single load. Hard-Co's split trucks can carry approximately 8 cubic yards of material on each side, depending on the weight of the particular material.
Is there a minimum order quanitity for delivery?
There is no minimum order for our delivery. Instead, all deliveries are charged as a flat rate.
How long does it take to receive my order after it has been placed?
Usually orders are sent out in dump trucks on the same day or the next day. Flat bed deliveries are typically just as fast, dependent on the required product being in-stock.